 Jack Gabarro is UPS Foundation Professor of Human Resource Management, Emeritus in Organizational Behavior at the Harvard Business School where he has also served as Baker Foundation Professor. Gabarro's research has focused on leadership, managerial effectiveness, executive succession, organizational change and professional service firms. He is the author or co-author of eight books including When Professionals Have to Lead with Thomas DeLong and Robert Lees. Justin Snider is a contributing editor at The Hechinger Report and is completing his doctorate in Politics and Education at Columbia University.
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